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Welcome to LTP ChatLab
Information and practice for participants
An assessment provides insight into your strengths, potential, and ability to adapt. One of the components of your assessment is LTP ChatLab. On this page, you can learn what to expect and access the practice environment.
LTP ChatLab: an introduction
With LTP ChatLab, you engage in a conversation with an AI avatar. The avatar takes on the role of, for example, a colleague, employee, or customer. During the conversation, a realistic workplace scenario is simulated, allowing us to observe how you think, communicate, act, and make decisions. There are no right or wrong answers.
LTP ChatLab provides a structured and consistent way of assessing behaviour and competencies through standardized scenarios and clearly defined evaluation criteria. This results in a fairer and more transparent assessment process while providing a more accurate picture of how you think, act, and make decisions.
What can you expect?
Depending on your assessment programme, LTP ChatLab may include one or more of the following components:
- One or more workplace simulations, in which realistic work situations are recreated and you respond as you would in your day-to-day work.
- A competency-based interview, consisting of structured questions about your approach, behaviour, and decision-making.
The role of AI and the psychologist
The AI avatar helps collect information in a fair and consistent manner.
The interpretation of your responses, the professional evaluation, and the final assessment advice are always carried out by an LTP psychologist who is registered with the Dutch Institute of Psychologists (NIP). Your responses are interpreted within the context of the role and the overall assessment.
This means that you are not evaluated by a computer, and no automated decisions are made regarding your assessment.
We recommend practicing with LTP ChatLab at least once before your actual assessment. This will help you understand how it works and what to expect from a conversation with an AI avatar. First read the tips below, then start practising.
LTP ChatLab is part of your AI-powered assessment.
On this page, you can learn more about all the stages of the assessment and what you can generally expect.
- When you launch LTP ChatLab, you will first receive a short briefing: a description of the situation and the person you will be speaking with.
- In some cases, you will be asked to imagine yourself in a work-related situation (for example, a conversation with an employee, a difficult customer, or a decision you need to make). Take a moment to think about the situation based on your work, studies, or other experiences. During the conversation, immerse yourself in the situation as much as possible.
During the conversation, the AI avatar will ask questions, respond to your answers, and may ask follow-up questions. The conversation develops in the same way as it would in a real work situation.
- Conduct the conversation as if you were speaking with a real person.
- Speak in complete sentences and at a natural pace.
- If you’re unsure how to answer, take a moment to think calmly.
- There are no right or wrong answers; the focus is on your approach, communication, and decision-making.
Because the assessment takes place online, it is important that you:
- have a stable internet connection;
- have a working microphone;
- are in a quiet environment;
- will not be disturbed during the assessment.
If you cannot hear the avatar clearly, first check your volume settings or headset.
If you experience a brief interruption or internet connection issue, wait a moment. If necessary, refresh the page or restart the exercise by following the instructions provided in the platform.
