Why can’t I log in?

There can be various reasons for this. Below you will find a few tips that can help you with login problems:

• Check the username for typing errors.
• Check the password. Pay attention to capital letters, lower-case letters, numbers and punctuation marks.
• If logging in does not work, you can try again by closing all open browser windows and logging in again.
• Cookies must be allowed.
• The website is best displayed with Mozilla Firefox, Microsoft Edge or Google Chrome.
• Use a stable internet connection.